❓ Q: Agworld shows that the plan/recommendation/work order has been sent to John Deere, but it is not showing in Plan → Work Planner → Planned list. Where has it gone?
A:
Check the other seasons in your John Deere Work Planner. John Deere uses the 'Production Year' set in Agworld within your season set-up. For example, you may have a 2025 Winter season with a 'Production Year' of 2024. If you want to fix this and you have an approved plan for the season, you will need to set it to draft, then amend the season information before setting the plan back to approved.
❓ Q: I completed a spray job over a couple of days. The full data for the job hasn't updated in Agworld.
A:
Please update the timeframes on how John Deere merges work records for Applications to one day. This will ensure completed activity data is pulled through into Agworld correctly.
Navigate to:
Organisation Preferences → Agronomic Preferences → Work Record Settings
Update time frame in days to 1 for Application activities.
For additional help, don’t hesitate to contact Agworld Support.